Testimonials

We have made so many people look and feel amazing after their makeover photoshoot experience that they've written to us. Here are just some of the thank you messages. If you'd like to tell us about your experience, please contact us.

Kids Photoshoot Experience "I wanted to send a warm thank you to all the staff who extended such a friendly welcome to me and my family on our day at new<id. A very special thank you goes to Agatha the photographer who was tremendously patient with my 7 month old daughter Taj'ai and my 5 year old nephew Rosh'an. Agatha remained professional and friendly throughout our session. I would also like to thank Michelle, Natalie, Nim, Lauren, Sharon, Malik and the two nice young ladies upstairs whose names I can't remember-sorry! The pictures came out lovely, we are very pleased with them. We would like to be invited back anytime you have the promotion running again." Suzanne Griffith "I said 'wow' when I saw my sons photos, especially as he was a bit apprehensive. All the photos were gorgeous and they had a fantastic time." Beryl Whitehorn "Brilliant, fantastic, best day we've ever had. Everyone was super." Louisa Bainbridge "The staff were brilliant, especially the hairdresser and photographer. Angela's make-up was also very good" Neta Radley All these clients enjoyed their new<id experiences, and with so much variety there will be an experience perfect for you too.

Mum-To-Be and Baby Experience "I wanted to send a warm thank you to all the staff who extended such a friendly welcome to me and my family on our day at new<id. A very special thank you goes to Agatha the photographer who was tremendously patient with my 7 month old daughter Taj'ai and my 5 year old nephew Rosh'an. Agatha remained professional and friendly throughout our session. I would also like to thank Michelle, Natalie, Nim, Lauren, Sharon, Malik and the two nice young ladies upstairs whose names I can't remember-sorry! The pictures came out lovely, we are very pleased with them. We would like to be invited back anytime you have the promotion running again." Suzanne Griffith All these clients enjoyed their new<id experiences, and with so much variety there will be an experience perfect for you too.

Fashion Photoshoot Experience "I've always wanted to have some professional photos done but never got round to it so, the gift of a New ID Experience from my mum was the perfect opportunity & I have to say it was the best present I could have ever wished for!! I've always wanted to have a go at modelling but have never had much self confidence & didn’t think I had what it takes so, I was completely overwhelmed when I saw the photos, they were amazing, I looked like a pro! From the moment I walked through the door to the time I left I was made to feel like a star! Everyone at Birmingham New ID was friendly & professional but I would like to say a very special, huge, massive thank you to Sophia, my make up artist, my photographer & Thomas, my viewer, you guys are amazing!!! I am now eagerly awaiting the arrival of my photos, the suspense is killing me! Thank you all again for giving me the best day ever & who knows with a bit of luck, I might get to do some modelling in the future after all! Becky Newman "My mum always said she would love me to get some nice portraits of myself done for her to hang up around the house, but the thought of getting plain, standard photographs taken just never appealed to me. Then I heard about new<id. It was exactly what I was after. With her birthday coming up it was the perfect gift idea. The photos were great and I had a great day in the process." Maggie Deegbe "Thank you for making my 13th birthday extra special for me. Me and my mum had a great time and we were really upset when our hair went back to normal and we had to take our make-up off. I had a brilliant time and I hope I can come back in a couple of years." Sue, Natasha and Sandy "I was really impressed by the photos, the hair and make-up was really good and the viewer on the day stood out." Becky Stone "I want to say a huge thanks to Will and everyone for such a brilliant day. I love the photos and was really impressed by everything. I can't wait for them to arrive!! Thanks. Hope to meet you all again soon." Elise Yoill All these clients enjoyed their new<id experiences, and with so much variety there will be an experience perfect for you too. "The end result speaks for itself. I absolutely love the photos! The staff at new<id made me feel so comfortable from the time I stepped in the door to the time I walked out with my great new look. The make-up artists, hairstylists and photographers are geniuses!" Avril Boustouller "I have received my photos and they are fantastic, my husband wants to put them up on the wall. I travelled at 4 am to get here and I was ill, but it was worth it. Everyone was so nice and the hair and make up was good." Isobel Mulgrew "I received the day at new<id as a gift from a friend. I didn’t know what to expect but my make-up artist and hair stylist were incredibly helpful. The photographer made me feel completely at ease. It was great to have some photos as I never knew I could look so good!" Maureen Caurser "I took my photos into work and everyone asked about new<id" Lynn Ovel All these clients enjoyed their new<id experiences, and with so much variety there will be an experience perfect for you too. "I haven't done anything like this before so was a bit unsure. I had a great time and David the photographer was brilliant. I showed my friends and they agree. My photos have arrived already and they are so good." Kate Beard "Shariff made it so easy for us, he was so lovely. We really enjoyed it as we don't really like our photos being taken." Jackie Klinkovics "I have been meaning to write and say thank you for a fantastic time during my recent special makeover/photo shoot. I had a wonderful time being fussed over and pampered with the manicure, hair and make-up and then the excellent photo shoot. Wow. And then the brilliant photos!" Lynne Lancaster "I've recently had my photographs taken and am very pleased with the results. Friends have asked me about the day and are interested in coming along themselves." Karen Cunnington "I felt it was only appropriate that I write this letter to you on behalf of myself and my wife to thank you most sincerely for the excellent way in which you cared for us whilst we were with you. Your kindness and consideration was such a delight that we really felt sorry when it was time to leave! All of the staff at the studio were quite clearly very happy in their work, and nothing seemed too much trouble for them if we asked for anything. May we therefore congratulate all of you on your kindness and your skill of presentation." Ralph Wickham All these clients enjoyed their new<id experiences, and with so much variety there will be an experience perfect for you too. "I have just had my CD pictures printed following my day at new<id and wanted to thank the team for a wonderful day. From the time I was contacted to confirm my day I found everything to be so easy. I was greeted by Sharon who advised me to go for a glamorous look. Natalie, Charlie and Michelle did my nails, make-up and hair. They were so easy to talk to and experts at their jobs. I was feeling nervous when I met Dave, my photographer, but he put me at ease, and I found myself rolling on the floor having my photo taken! When I saw the photos on the computer I wanted to buy them all, but it was very helpful having someone to give a professional opinion to decide which ones to have. I was pleased to be able to buy a CD and have the others printed myself. I would recommend new<id" Joyce Hill "I would like to thank you for letting my friends take my place for my shoot when I was ill. The girls were really pleased with their experience and loved the photographs. They have asked me to look out for more promotions so they can come back to new<id." Denise Strong "A lot of people have seen the photos and asked for your details. The photographer was very nice; we had a brilliant time with him. I bet he thought I was mad!" Mary Penycate All these clients enjoyed their new<id experiences, and with so much variety there will be an experience perfect for you too. "I am writing to thank you all for the excellent day I had on my birthday. I received my photos this morning and they are fantastic! I will be visiting again to pick out another photo I would like and hopefully be able to start my modelling career, as it would be my dream come true. You were all so kind and my make-up was amazing." Cara Goodwin "My daughter (Lorraine) and myself had a complete makeover and photoshoot on the 14th February 2004 at your salon. I would like say what a fantastic time we both had and what wonderful and helpful staff you employ. The day was a complete delight to both of us and I will certainly recommend this to friends of mine. Thank you once again." Beryl Dawson "I recently had a photoshoot experience at your birmingham branch of new id and burlingtons which i would like to say was suberb, the staff were all very friendly and put both me and my mother at ease. Last week i collected the photos which again were fantastic and a lovely reminder of the day. Once again thanks for a great experience." Jennifer Astall "I just wanted to drop you a note to say a big thank you for the lovely day my daughter had with you today. Everyone at the studio was so nice, friendly and professional and we can't wait to receive the CD of her photos and the A4 picture." Rio Stedford All these clients enjoyed their new<id experiences, and with so much variety there will be an experience perfect for you too. "I would just like to say a massive thankyou to everyone at the London studio who was involved in my experience yesterday, I had a great time and the photos I had at the end were amazing! Special thanks go to Natasha for all her help, she showed an excellent level of customer service which made my day that bit better :-)" Dawn Thompson "I am just back from a weekend away, and am delighted to report that I've received the goods. Thank you both for sorting this out for me. The wait was worth it. My daughter is absolutely thrilled with the photos, and so are we." Beverley Stedford "My two daughters had a fashion photoshoot experience on wednesday 2nd April at your Chester Branch. I would just like to say thankyou for a lovely afternoon and a great experience for them. The staff were very friendly and proffessional and made it all very special for the girls. The photographs are absolutely brilliant and very good quality. I was very surprised to discover I myself had won the chance to have a makeover of my own after the girls entered my name in a draw. Myself and my mother went along on Friday 11th April and were again treated very well by different staff who were just as lovely. Thankyou once again we have already reccomended you to friends and family and will continue to do so." Michelle Woodcock "Just wanted to write a note to say thank you for an amazing day. My partner bought me the gift to try and increase my self confidence. Prior to the shoot we both worked hard at the gym and dieted so that we could look our best. I have always had issues with my appearance, never thinking that highly of myself. But after seeing the photos of us, especially the underwear shots, I was shocked yet pleased that I actually look ok! Neil desperately wanted to do intimate lingerie shots, as he is a body builder and has a fantastic physique, I was dreading the lingerie shots, but the photographer really put me at ease and took shots that really showed off our best angles and made us look really hot!!! Can't wait to get the discs, all 39 of them!!!!! Thanks again for an amazing experience. We have already decided that we will do another experience in a years time, when Neil has had time to bulk up and we can both save up for the photos" Cheryl All these clients enjoyed their new<id experiences, and with so much variety there will be an experience perfect for you too.

Professional Hairdressing Experience "Thank you for a fabulous day on Saturday - I left feeling a million dollars and had a fantastic night out" Kate "I didn't know I could look so good" Lorraine Willis "I came to your London salon a few weeks ago to have a cut and colour and the results were amazing! Having seen my gorgeous hair my daughter was asking if she could get hers some aswell. She would like to have her hair straightened but so it lasts for a long period of time. Shoe doesn't want it peminantly straightened but i hear you can have it done so it last for a few weeks or months, i think its called gettin it relaxed but I'm not sure. I just wondered if you offered this? She has normal hair, not afro but its quite thick and a bit wavy. And how much would it cost? Thank you so much" Deanna "I recently went to your salon in London Oxford street to do the 'experience' package which was amazing...thank you so much for a fabulous experience." Leila Prescott "On Monday 3rd September my daughter and I had an appointment with your stylist for a hair cut. We have been several times before and as always we received excellent service. My name is Jill Glendenning and my appointment was at 4.15. I was attended by a superb young lady but sadly I cannot remember her name. She gave me lots of tips about keeping my hair in good condition, in the course of the conversation I told her I was on long term medication" Jill Glendenning All these clients enjoyed their new<id experiences, and with so much variety there will be an experience perfect for you too.

Deluxe Fashion Photoshoot Experience "Thank you so much for such a fantastic day. We have received the pictures and they are absolutely amazing. Who would have thought I could look that good. Thank you for making Emmas 21st so special and a memory we will treasure forever." Rachel and Emma "Many thanks for all the time you spent on me. You have all done wonders for me. To all the staff and everyone who looked after me through my make over and hair, I can't thank you enough. You have made me look very nice and the photos when they come will look very nice on my wall. Thank you very much and I will treasure them for the rest of my life." Edwina Davison "After recently getting married, I though it would be nice to get some professional photos of myself done in a wedding dress before I packed it away for good. The creative team at new<id were wonderful and made me feel like it was my special day all over again. We got some really great shots that I wasn't able to get on the day of the wedding and I was really happy with the end results. I would definitely recommend new<id" Nicole Potter "Simon the hairdresser was lovely and Rupert who did my make-up is gorgeous. I have recommended my friends and they have bought vouchers." Susan Craig All these clients enjoyed their new<id experiences, and with so much variety there will be an experience perfect for you too. "Being a dancer and model the photographs in my portfolio are very important to my work. They can be the difference between getting a job or not. When it was time to update my photos, new<id seemed like the perfect solution for me, everything I needed under the one roof for a great price. I wasn't too sure what type of looks I was after, but the staff there understood the industry I was in and came up with some great ideas. The day was a great success and the photos are just what I needed. The agents love them." Nathan Waring "I hope you might remember me - the thirty something woman who had just written a book about Peru. I came up the other Sunday to be photographed by Chris Craske, and was so delighted with the results I ended up completely blowing my budget!" Roz Allibone "The photos were absolutely wonderful considering I'm over 70. Raphael is a lovely man and my hair has still kept its shape." Rebecca Kelsey "I felt like a star for the day, I haven't stopped raving about you guys." Jenny Kirk "I just want to say thank you so much for a wicked day! Simon who did my hair was an absolute sweetie (my hair still looks fab!) and I was made to feel so relaxed and special the whole time. The whole experience has also done wonders for my confidence. Thank you sooo much again and me and my family and friends can't wait for the photos!" Vicki Bowker "A huge thank you to everyone especially all at the Manchester Salon for making me feel so special on Saturday. I am still buzzing and feeling so glamourous and I can't wait to get the pictures from the day. I will definately be back for more and recommending you to everyone. I just can't thank you all enough, I hope you will pass my thanks on to your team Godiva espeically Sean who did my hair, I wish i could take him home to do my hair every day!" "I would like to say a great big thanks to all the staff who looked after us on the day, especially our photographer Ben who really made my mum, sister and myself at ease throughout the whole photo shoot. Thanks for a wonderful day, that we will always remember." Rita Chauhan "I'd like to say thanks for a wonderful day my daughter and I had yesterday. We felt like stars!" Elaine Lennon "a special thanks to the lovely make up artist that did my make up. When she was applying my makeup she spotted a small cyst at the back of my eye lid, which thanks to her noticing led me to go to the doctors to get this checked out and with a hospital referral will hopefully be able to be treated successfully. Thanks for a great experience and one that I shall be recommending to many of my friends and colleagues." Emma Moore "i would like to comend you for your great service at your birmingham base your hospitality was BRILLIANT and i wish to recommend you and come back not to be rude but could you personaly thank GEMMA and JACKIE at your birmingham base i have entered your iphone competition and entered for your mailing list i am very pleased with the hospitality and grate service i will recommend you to friends and come back soon many thanks" Jehneva "you know aunty when i saw the photos i looked at them and thought that actually i was quite nice and that i was quite pretty i cant believe how different i looked - i loved it" Tanya "On Sunday we visited your studio in Manchester with our three girls for a make over experience. I would just like to thank all your staff for a wonderful day, we were made very welcome and treated very professionally buy the team. I am looking forward to receiving our pictures and CD in the coming weeks and hope they are of the same high standard service." John Lee Male "I just wanted to thank you for a great 2.5.08. This experience was a christmas gift for my mum and she came over from Germany for it. Everyone was extremely nice and understanding (she doesn't speak English and we were able to sit next to each other all the time so I could translate) My hairdresser Tom did an awesome job - still loving the cut! - the Make-up was fantastic and our photographer (James?) was just the best we could've wished for: funny, sweet and were absolutley comfortable doing the shot (I normally hate being photographed). The end result made my bank account and wallet weep but how often do you get the chance/do you look THIS good?! So thank you for this great day and the fantastic experience. I might be back" Dani Socke "My girlfriend vicki and myself visited your manchester studio for a photoshoot experience. The salon and make up rooms were both good and all staff were very friendly. We wanted too send this e mail though to say how extremely pleasant,helpful and very professional your photographer Chris was. He really did help make it an extra special day for us both. We would be extremely grateful if you could pass our thanks on to Chris and tell him a very big thankyou from u both." Vicki Robinson and Phil Simpson "Just wanted to drop you an email and say how fantastic all the staff were yesterday at new<id & Burlingtons salon on John Princes Street, London. Both my daughters had the complete deluxe make-over experience and the photos were amazing. Sharon who works downstairs is a 'star' and both my girls didn't shut up about her all the way home to Devon!!!! (she is a real character, but was so friendly and put the girls at ease) And the photographer was brilliant, we think he was called Trevor, a very patient, young man with lots of humour, kept the girls smiling. I was shocked how good the photos were, just a shame they were so expensive....could have bought loads!!!! Anyway just felt credit where it is due overall an excellent day and we will definately do it again and highly recommend to all our friends." Alison Murtha All these clients enjoyed their new<id experiences, and with so much variety there will be an experience perfect for you too.